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Every product comes with a 100% risk free no questions asked "take-it-to-the-bank" money back guarantee.
FAQ - Frequently Asked Questions About Our Websites
Most questions are answered elsewhere on this site but the following deals with the more common remaining questions...
- I'm locked into a contract with my present provider. Is there anything you can do?
- I want a template site with a few extra bits from your bespoke sites - can you help?
- Is it really as easy as you make out to get a website?
- Can you clarify what ISN'T included in the full bespoke website package?
- Why are the costs so low and with no up front fee?
- Do you provide websites for a one-off set up fee?
- Why should I use you rather than our present web designer?
- Can we use our present website design or a design our designer creates?
- Are your sites fully compliant with web standards?
- What size practice is the site aimed at?
- I'm uncomfortable with the Our Promises section on your Demo Site.
- How long does it take to get our website live?
- Is there any reason why we should order now?
Q: I'm locked into a contract with my present provider. Is there anything you can do?
A: Unlike most other providers we will not lock you into a contract as we believe you should be entitled to go elsewhere if what we offer isn't the best solution for you. To help you overcome the tie-in with your present supplier, we can build your site and make it live and we won't ask you for payment until the contract with your present supplier expires. You just continue paying them instead during this period. Thereafter, you simply have to keep your site with us for a minimum period equal to the period of free service provided by us. If doing this, please just supply evidence of your present contract when ordering.
Q: I want a template site with a few extra bits from your bespoke sites package - can you help?
A: Yes. Please just talk to us about what you want and we'll give you a special package price - we're nice like that!
Q: Is it really as easy as you make out to get a website?
A: Yes. Our webDesign form takes you easily through the whole process. However, if you get confused, need any help or just don't like filling in forms, just give us a call and we'll do the complete order on the phone, talking you through what you want and often in under 15 minutes. And don't forget, we pay for the call! You'll just need to pop payment in the post and let us have any detailed changes that we've agreed you would want to get a site suitable for you.
Q: Can you clarify what ISN'T included in the full bespoke website package?
A: Sure. All of the resources and tools are included at no extra charge. So you get all the tax and business resources with your order, clientFILESHARER, emailMARKETER with the 12 autoresponders included, taxEZINE, taxGAMES and webAUDIO. Your site will also be search engine friendly and have on-page information (page titles, links, structure ...) optimised to get the best rankings. But this is only half of the work. Off-page optimisation (getting links from other sites to yours) is also very - often more - important. Please do not hesitate to ask us if you would like additional information. The only items not really includesd are those provided by our preferred partners.
Q: Why are the costs so low and with no up front fee?
A: You will appreciate we have already pre-written a lot of the content. Having said that, there is still a considerable amount of effort required on our part to get your site up and running as you want it with your own bespoke look and required changes.
However, we don't believe in large set up fees or tie in periods. If what we provide is outstanding, you'll stay and if not, you're perfectly entitled to take your money elsewhere.
In addition we operate on a remote basis by phone and email without the overheads of a large sales force. But don't be fooled, we have lots of great design skills and content and tools that you just can't get elsewhere.
Q: Do you provide websites for a one-off set up fee?
A: No. Providing a service on this basis only leads to you paying your money and then being left with a website rotting and not updated when it needs to be. Often they are an embarrassment. We've seen sites with tax rates 5 years out of date, broken links, etc. Such sites can only be brochure sites with links to other peoples sites to get the information. Do you want to be saying to prospects and clients that you don't have the information but there's another accountant who does? That's effectively what you're doing with a brochure site.
A progressive content rich fully maintained site is better off with a monthly payment to get you the site you want.
And a monthly email newsletter to send to clients and prospects is an important addition to a website and is included in the full bespoke monthly package.
Q: Why should I use you rather than our present web designer?
A: Our team includes accountants and leading tax writers as well as some of the best web developers and graphic designers around. Your present web designer may in some cases also be able to produce a great looking site but it's also content that counts. Unless you are going to invest vast amounts of time personally to provide the content similar to all the resources in our websites they won't be able to provide you with such a content rich site. We also have systems that update your site on a regular basis. If you wish to use your own web designer but have some of our content added to your site our Resource Only Section is ideal for that.
Q: Can we use our present website design or a design our designer creates?
A: If you like your existing website design but want our written content built into it, we can in most cases with the full bespoke webiste package build a site to match your present design and then integrate our content into it. To use your own creative designer just supply us an image of what you want your site to look like then we'll build a site to match this.
Q: Are your sites fully compliant with web standards?
A: Yes. Our sites have been built with strict HTML and are styled with CSS to separate the content from the design. This also provides for better accessibility for the disabled. We specifically avoid the use of tables for design purposes. This is the way of the future for web design and provides for faster loading pages and better search engine rankings. You can check the compliance of any web page at http://validator.w3.org/ - copy the address of any of our pages into the address box and click CHECK.
Q: What size practice are the sites aimed at?
A: The great thing about the websites we offer is that they work for both the one man practice and much larger multi office practices. Smaller practices including many one person practices who just don't have the time to update a site and write the level of content included will find it ideal. For those on a budget our template sites are ideal but the full bespoke websites offer the best overall value.
Q: I'm uncomfortable with the Our Promises section on your Full Bespoke Demo Site.
A: The Home Page and "Why Us" section of this Demonstration site is the main area that you may wish to change, as much or as little as you want to help give you unique content to match your bespoke look. However, it's worth remembering that Demo & Co content is based on real life accountants that are very successful.
Q: How long does it take to get our website live?
A: For the full bespoke websites a realistic timeframe is about 1 week if you respond to any questions and the mock-up promptly. The mini template sites are normally done within a couple of days.
Q: Is there any reason why we should order now?
A: YES. We believe in being loyal to existing customers and so will never raise prices above inflation (if at all) for existing customers. Prices for new customers may well rise more quickly. So once you've ordered, your price is guaranteed and secured.
To be guaranteed the present monthly prices, please order now.
If you have any other questions, please contact us.
How to Order
Visit our Order Page, download and complete our order form. You can then post, fax or email it to us.